Elegant Spice is committed to protecting your information.

Elegant Spice Privacy Policy, general information

Elegant and Spice Ltd (Elegant Spice) is committed to protecting any personal information that you may provide to us. Elegant Spice will not sell, distribute or share your personal information with any parties other than Elegant Spice entities and affiliates.

This privacy notice tells you what to expect when Elegant Spice collects and stores personal and sensitive information.

It tells you the purposes for which we will process your personal information and the legal basis for the processing (‘processing’ includes us keeping your personal information).

Information collected

In general, you can visit this site without telling us who you are or revealing any information about yourself. Our web servers may collect the domain names, not the e-mail addresses, of visitors. In addition, there are portions of this Site where we may need to collect personal information from you for a specific purpose, such as bookings or to provide you with certain information you request. The information collected from you may include your name, address, telephone, fax number, or e-mail address. You may refuse any request for personal information. This site is not intended for persons under 18 years of age. We do not knowingly solicit or collect personal information from or about children, and we do not knowingly market our products or services to children.

Use of collected information

Domain name information that we collect is not used to personally identify you. It is used to measure viewer statistics, such as the number of viewers that visit the Site, the average time spent on the site, pages viewed, etc. We use this information to measure the use of our site and to improve the content of our site.

When other information is collected from you, such as your name and e-mail address, Elegant Spice will make reasonable efforts to let you know at the time of collection how this information will be used. Usually, the personal information you provide will only be used to respond to an inquiry you make or to process your request. This information may be shared with other Elegant Spice businesses, but only if necessary to fulfil your request or for related purposes. Elegant Spice does not share, sell, or lease personal information about you to any third parties for their marketing use. Elegant Spice will release information about you if you direct Elegant Spice to do so if Elegant Spice is required by law to do so, or in other legally limited circumstances.

If you register with us online as an Elegant Spice passenger, we/ they may use your information to provide you with custom information about Elegant Spice offerings in support of your business needs.

Links to other sites

Elegant Spice site may contain links to other advertising sites. Whilst Elegant Spice makes reasonable efforts to try to link only to sites that share Elegant Spice high standards and respect for privacy, Elegant Spice is not responsible for the content, security, or privacy practices employed by other sites.

Security of collected information

Elegant Spice maintains strict physical, electronic, and administrative safeguards to protect your personal information from unauthorized or inappropriate access. Elegant Spice restricts access to information about you to those Elegant Spice employees who need to know the information to respond to your inquiry or request. Employees who misuse personal information are subject to disciplinary action.

GDBR Privacy Policy Updated

Scope of application

We, Elegant Spice ("Elegant and Spice Ltd"), take the protection of your personal data seriously and protect your privacy when processing it in accordance with the applicable data protection regulations. This privacy policy informs you as a visitor of the Elegant Spice websites, as a user or customer of the online platform of Elegant Spice or other services of Elegant Spice about which personal data of yours is processed by Elegant Spice for which purpose. Elegant Spice Services are not directed at minors

Name and contact details of the person responsible

Responsible for data processing within the meaning of the General Data Protection Regulation (GDPR):
Elegant Spice
37 Fairholme Road, Croydon, Surrey CR0 3PG
E-Mail: info@elegantandspice.com
Further information about Elegant Spice can be found on our website.

Contact data of the data protection officer

Our data protection officer is:
Christina Barton
37 Fairholme Road, Croydon, Surrey CR0 3PG
You can contact our data protection officer confidentially by post at the above address. Alternatively, you can contact our data protection officer and our data protection team by info@elegantandspice.com.

Social Media / Social Networks

No personal information will be transferred from social media networks to Elegant Spice without your consent.

Elegant Spice may use the information provided by social media networks to identify you; however we will always aim to protect your data and request consent as appropriate.

Data processing during the registered use of Elegant Spice Services and booking of rides

Elegant Spice processes the following personal data provided by you when you register and use the Elegant Spice Services or when booking rides (hereinafter "Customer Data"):

• Personal master data (title, title, first name, surname, company, address, postcode, city, country, password)
• Contact details (e.g. telephone number, mobile phone number, e-mail address)
• Contract data (e.g. time and type of registration, status)
• Ride-related data (e.g. pick-up location, destination, times, flight number, driver's instructions)
• Status (e.g. bonus program), customer history (e.g. previous trips)
• Contract billing (e.g. invoices, status, billing address) and payment data (e.g. last 4 digits of the credit card number)
   

The Customer Data is used for Elegant Spice Services

The customer data is used for Elegant Spice services which means i.e. for the personalised fulfilment of the registration relationship (creation, storage, administration and support of your account), for the procurement of booked rides and for the fulfilment of the transportation contract with the chauffeur service provider. Elegant Spice may pass on Customer Data to third parties, as far as necessary, so that the customer can be transported and the ride can be handled according to the booking. If the customer has indicated additional requirements to enhance their journey with Elegant Spice, the necessary data will be transmitted to the provider as required. The collected payment data is stored by a payment service provider and transferred to the financial services institutions or banks involved. Personal data may be transferred third party providers in a country outside the European Union or the European Economic Area where the ride is scheduled. As a rule, Elegant Spice cannot provide any further information on the level of data protection in the third country.

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